Terms of service

Terms of Service — Jamalia Skin Care

Last Updated: [Insert Date]

Welcome to Jamalia Skin Care. These Terms of Service ("Terms") govern your access to and use of [jamaliaskincare.com] (the "Site") and any purchases made through it. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

These Terms are governed by the laws of the United Arab Emirates.

1. About Us

Jamalia Skin Care ("we," "us," "our," or "the Company") is a UAE-registered business offering skincare products for sale through this Site.

Contact details:

  • Business Name: Jamalia Skin Care
  • Email: [insert business email]
  • Address: [insert registered business address]

2. Eligibility

By using this Site, you confirm that:

  • You are at least 18 years old, or are using the Site under the supervision of a parent/legal guardian
  • You have the legal capacity to enter into binding contracts under UAE law
  • The information you provide during registration or checkout is accurate and complete

3. Products & Descriptions

  • We make every effort to accurately describe our products, including ingredients, benefits, and usage instructions
  • Product images are for illustrative purposes; actual packaging or shade may vary slightly
  • We do not make medical claims about our products. Statements regarding skin benefits refer to cosmetic effects only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition
  • If you have a skin condition, allergy, or are pregnant/nursing, we recommend consulting a dermatologist or physician before use

4. Pricing & Availability

  • All prices are listed in AED (UAE Dirhams) unless otherwise stated, and are inclusive of applicable VAT where required under UAE tax law
  • We reserve the right to change prices at any time without prior notice
  • We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion (e.g., in cases of suspected fraud or pricing errors)
  • In the event of a pricing error, we reserve the right to cancel the order and issue a full refund

5. Orders & Payment

  • By placing an order, you are making an offer to purchase, which we may accept or decline
  • Order confirmation via email does not guarantee acceptance — final confirmation occurs at the shipping stage
  • Payments are processed through secure third-party payment gateways. We do not store your full payment card details
  • You are responsible for ensuring sufficient funds/valid payment method at checkout

6. Shipping & Delivery

Shipping timelines, charges, and related terms are governed by our separate Shipping & Returns Policy, which forms part of these Terms.

7. Returns & Refunds

Returns and refunds are governed by our separate Shipping & Returns Policy, including hygiene-related restrictions applicable to skincare products.

8. Account Registration (if applicable)

If you create an account on our Site:

  • You are responsible for maintaining the confidentiality of your login credentials
  • You are responsible for all activities that occur under your account
  • Notify us immediately at [insert business email] if you suspect unauthorized use of your account

9. Prohibited Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of UAE law
  • Attempt to gain unauthorized access to our systems or another user's account
  • Upload or transmit viruses, malicious code, or disruptive content
  • Use automated systems (bots, scrapers) to access the Site without our written permission
  • Resell products purchased from the Site without our prior written consent

10. Intellectual Property

All content on this Site — including but not limited to the Jamalia Skin Care name, logo, product formulations, images, graphics, and text — is the property of Jamalia Skin Care and protected under applicable UAE intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

11. Limitation of Liability

To the fullest extent permitted under UAE law:

  • Jamalia Skin Care shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or Site
  • Our total liability for any claim shall not exceed the amount paid by you for the relevant product
  • We are not liable for allergic reactions or adverse effects resulting from misuse, failure to patch-test, or failure to disclose known allergies/sensitivities prior to use

This clause does not exclude or limit liability that cannot be excluded under mandatory UAE consumer protection law.

12. Indemnity

You agree to indemnify and hold Jamalia Skin Care harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of our products or Site.

13. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, payment providers). We are not responsible for the content, policies, or practices of any third-party sites.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the updated Terms.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts of the UAE (or the relevant free zone authority, e.g., DIFC Courts or ADGM Courts, if applicable to your business registration).

16. Consumer Protection Compliance

These Terms are intended to comply with Federal Law No. 15 of 2020 on Consumer Protection and its executive regulations, which govern e-commerce transactions, pricing transparency, and consumer rights in the UAE.

17. Contact Us

For any questions regarding these Terms, please contact:

Jamalia Skin Care Email: [Jamaliaskincare@gmail.com] Address: [Business BAy Dubai]